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FAQs
• How does MobiCharge work?
MobiCharge lets you rent power banks for a small fee. Use the app to locate a station, rent a power bank, and return it to any other station.
• Where can I find MobiCharge stations?
Stations are located in malls, airports, hotels, restaurants, and key tourist spots.
• How do I pay for rentals?
Payment is processed via your preferred method (e-wallet, credit/debit card).
• Can I get my deposit back?
Yes, request a refund through the app, and it will be processed within 14 business days.
• What happens if the power bank doesn’t work?
Report the issue via the app, and we’ll resolve it or provide a replacement.
Contact us
Business Inquiries:
business@mymobicharge.com
Customer Support:
support@mymobicharge.com
0111-6110168
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